1. Acceptance of Terms
By accessing or using SignoFast’s websites, applications, or related services (the “Service”), you agree to these Terms of Service (“Terms”). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Service.
2. Changes to Terms
We may update these Terms from time to time. We will post the updated Terms on the Service and update the effective date. If changes are material, we will use reasonable efforts to provide notice (for example, by email or in-product notice). Your continued use after the effective date of changes constitutes acceptance. If you do not agree, you must stop using the Service.
3. Service description
SignoFast provides cloud-hosted software that helps customers plan and run multichannel outreach using accounts they connect to the platform. Features may include email and LinkedIn campaigns, leads, sequences, scheduling, sending from connected accounts, analytics, a unified reply inbox (“Unibox”), mailbox warmup, and related tools.
The Service is provided remotely; data you submit and content processed through the Service are stored and processed on SignoFast’s or its subprocessors’ systems as described in our Privacy Policy, not solely on your local device.
4. Accounts and security
You must provide accurate registration information and keep it current. You are responsible for safeguarding credentials and for all activity under your account. Notify us promptly at the contact below if you suspect unauthorized access.
5. Connected accounts and third-party providers
To use sending, messaging, or inbox features, you may connect third-party accounts such as email mailboxes (for example, Google Workspace, Microsoft 365, or SMTP/IMAP) and LinkedIn accounts. Those providers are not parties to these Terms.
Your use of connected accounts remains subject to each provider’s terms of service, acceptable use policies, anti-spam and platform rules, API or automation limits, and enforcement actions. You are solely responsible for complying with provider rules and for any fees or obligations owed to providers.
SignoFast does not control third-party providers and cannot prevent or reverse their decisions. We are not responsible for their services, availability, rate limits, or any decision to restrict, throttle, suspend, block, or terminate your mailbox, LinkedIn account, domain, IP address, or API access.
6. No guarantee of deliverability, reach, or account status
Email delivery, inbox placement, opens, clicks, replies, spam filtering, LinkedIn connection acceptance, message delivery, and similar outcomes depend on many factors outside SignoFast’s control, including recipient systems, list quality, content, sending practices, and provider policies.
We want your outreach to succeed, and we design the Service to support healthy sending practices. Even so, SignoFast does not warrant that any message will be delivered, read, accepted, or acted on by any recipient or provider.
If a connected email or LinkedIn account is limited, blocked, suspended, restricted, flagged, loses API or login access, or suffers reduced reputation, reach, or deliverability, including actions by Google, Microsoft, LinkedIn, SMTP providers, or others, that decision is made by the provider, not by SignoFast. To the fullest extent permitted by law, SignoFast is not liable for resulting loss, including lost revenue, lost access, downtime, or reputational harm. We encourage you to follow each provider’s guidelines and to work directly with the provider if a restriction occurs.
7. Your compliance responsibilities
You are solely responsible for how you use the Service and for ensuring your outreach complies with applicable laws and regulations (including, where relevant, anti-spam laws such as CAN-SPAM, ePrivacy rules, GDPR, and local marketing rules), industry standards, and your own contracts and policies.
You represent that you have valid legal bases and, where required, consent to contact each person on your lists; that your messages include accurate sender and subject information; and that you honor opt-outs and suppression requests promptly.
SignoFast may provide features to support compliance (for example, unsubscribe handling or suppression tools), but those features do not constitute legal advice and do not shift compliance responsibility to SignoFast.
8. Acceptable use
You agree not to use the Service to violate law, third-party rights, or these Terms. Without limitation, you must not:
- Send spam, deceptive mail, malware, or illegal content.
- Harass, threaten, or discriminate against individuals.
- Scrape, harvest, or use contact data in violation of law or the rights of data subjects.
- Misrepresent your identity, forge headers, or impersonate others.
- Circumvent provider limits, security controls, billing, or technical restrictions.
- Reverse engineer, decompile, or attempt to extract source code of the Service except where prohibited by law.
- Probe, scan, or test the vulnerability of the Service without our prior written consent.
- Resell or provide the Service to third parties except as expressly permitted in a separate written agreement.
9. Data and privacy
Our Privacy Policy explains how we collect, use, store, and share personal data and other information in connection with the Service. By using the Service, you acknowledge that we process data as described there, including hosting data with subprocessors where applicable.
10. Intellectual property
SignoFast and its licensors own all rights in the Service, branding, and related materials. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Service during your subscription or trial. You retain rights in your content; you grant SignoFast a license to host, process, and display your content as reasonably necessary to provide and improve the Service.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIGNOFAST DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SIGNOFAST OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SIGNOFAST’S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID SIGNOFAST FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
13. Indemnification
You will defend, indemnify, and hold harmless SignoFast and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your content, lists, or messages; (c) your violation of these Terms or applicable law; or (d) a dispute between you and an email provider, LinkedIn, a recipient, or any other third party. SignoFast may assume exclusive defense and control of any matter subject to indemnification, at your expense.
14. Suspension and termination
We may suspend or terminate access to the Service if we reasonably believe you violated these Terms, pose a security risk, or must comply with law or a provider’s requirements.
You may stop using the Service at any time. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnity, and governing law) will survive termination.
15. Fair usage
We aim to keep the Service stable and secure for all customers. You agree not to use the Service in a way that unreasonably degrades performance or security for others.
If we determine, in our reasonable discretion, that your usage is excessive, abusive, fraudulent, or violates these Terms, we may throttle, suspend, or terminate your access, with or without notice, depending on severity.
16. Governing law and venue
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. The state and federal courts located in Delaware will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service, subject to any non-waivable rights you may have under mandatory consumer protection laws in your country of residence.
17. Contact information
For questions about these Terms, contact:
Legal name: SignoFast
Email: support@signofast.com